Privacy Policy
Commitment to data governance, confidentiality, and platform privacy by IndTurbo Propertize Realtech Private Limited.
1. Overview & Organization Scope
This Privacy Policy applies to the enterprise software applications, mobile operating tools, web portals, and associated enterprise digital services developed and operated by IndTurbo Propertize Realtech Private Limited ("Organization", "we", "our", or "us").
Our platforms, including the Propertize OS mobile application, are designed exclusively for authorized corporate personnel, real estate sales executives, and channel partners operating under verified enterprise tenancy.
2. Information Collected
In delivering enterprise customer relationship management services, the platform processes the following categories of information:
- Account & Profile Credentials: Authorized executive full name, assigned corporate work identifier, and account authentication credentials.
- Sales Pipeline & Lead Data: Business interaction records, walk-in customer inquiries, inventory preferences, site visit notes, and pipeline transaction milestones.
- Operational Telemetry: Device platform, operating system version, crash diagnostics, and session validity necessary for security enforcement.
3. Device Permissions & Sensitive Features
The mobile application requests specific device permissions strictly essential to its core enterprise CRM workflow:
Call Log Access (READ_CALL_LOG)
Used solely to identify completed communication events with assigned business leads, log call durations, and automate customer engagement follow-up timelines within the organization’s secure private CRM workspace. Call log data is never shared with unauthorized parties or used for consumer tracking.
Microphone & Audio (RECORD_AUDIO)
Enables authorized sales executives to record verbal meeting notes and client discussion summaries with explicit in-app action. Audio processing occurs under strict user initiation.
4. Data Security & Cryptographic Protection
IndTurbo Propertize Realtech Private Limited enforces multi-layered technical, administrative, and physical safeguards:
- All communications across mobile devices, web clients, and backend systems are encrypted in transit using industry-standard Transport Layer Security (TLS 1.2 / TLS 1.3).
- Authentication tokens and sensitive credentials utilize one-way cryptographic hashing (bcrypt / PBKDF2) and secure salt rotations.
- Enterprise database clusters operate within isolated Virtual Private Clouds (VPC) with role-based access control (RBAC).
5. Zero Third-Party Monetization & Advertising
We uphold strict enterprise boundaries:
6. Data Retention, Tenancy & Deletion
Data retention schedules are governed by organizational tenancy agreements and applicable statutory record-keeping mandates. Upon executive offboarding or tenancy termination, client records and authentication credentials are decommissioned in compliance with organizational protocol.
7. Policy Modifications
IndTurbo Propertize Realtech Private Limited may periodically revise this policy to reflect platform updates or regulatory enhancements. Continued access to the platform following posted revisions constitutes acceptance of updated provisions.